Beyond Think Boutique/Shipping & Returns
Frequently Asked Questions
We ship asap however, we say generally allow 2-3 business days for delivery. We will provide tracking information once your order is shipped. If you have a rush request please email us at Beyondthinkboutique@comcast.net (put rush request in subject line).
At this time Beyond Think Boutique ships merchandise to locations within the United States. Purchased items will be shipped within 2- 4 business days after the date of purchase (excluding weekends).
CHANGE OF ADDRESS
Please ensure that your billing and shipping addresses are correct prior to completion of your order. Due to cardholder security, we will no longer update shipping addresses.
Should we have problems verifying your address using the USPS tracking system, your order processing may be delayed. Please use the same formatting that the USPS uses when delivering your mail. Include apartment or suite Numbers and always make sure you are using the correct zip code and city.
"RETURN TO SENDER"
Packages that are 'returned to sender' due to incorrect shipping information provided by customer, will be issued a store credit minus shipping costs.
TRACKING SHOWS DELIVERED, BUT I DON'T HAVE MY ORDER WHAT SHOULD I DO?
Please contact your local USPS post office providing your tracking details. If your package is confirmed as lost or stolen, please initiate a Lost/Stolen package claim with UPS/USPS. We will not replace UPS/USPS confirming package(s) delivery.
EXCHANGE/RETURN POLICY -
ORDER CHANGES / CANCELLATIONS
We begin processing your order immediately upon receipt. For this reason, we will not be able to cancel or change your order once you have submitted it.
ORDER PROCESSING/SHIPPING TIMEFRAME
All domestic orders are processed and shipped within 7 to 10 business days. However, Due to COVID-19 safety precautions in our warehouse, orders may take an additional 5 to 10 business days to ship.